nurstsr Casino
Privacy Policy

nurstsr Casino ("nurstsr", "we", "us", "our") is committed to protecting the privacy and security of every player who uses our platform at nurstsr.net. We understand that sharing personal information requires trust, and we take that responsibility seriously — whether you are logging in from Metro Manila, Cebu, Davao, Quezon City, or anywhere else across the Philippines.

This Privacy Policy describes in plain terms how nurstsr collects, uses, stores, shares, and safeguards your personal data when you access our website, create an account, make deposits or withdrawals, play games, or contact our support team. It also explains the rights you hold over your personal information and how you can exercise them.

By registering for a nurstsr account or continuing to use the nurstsr platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the nurstsr platform.

For the purposes of applicable Philippine data protection law and PAGCOR regulatory requirements, nurstsr Casino is the data controller responsible for the personal data of players on the nurstsr.net platform.

As data controller, nurstsr determines the purposes and means by which your personal data is processed. nurstsr is responsible for ensuring that all data processing activities comply with applicable legal obligations, including those imposed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing regulations, as well as relevant PAGCOR directives.

For any privacy-related enquiries or to exercise your data rights, you may contact the nurstsr Data Protection team at [email protected].

nurstsr collects personal data through several channels: directly from you when you register and use the platform, automatically as you interact with nurstsr.net, and occasionally from third-party sources such as payment processors and identity verification providers. The categories of data we collect include:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (to verify that you are 21 years of age or older);
• Residential address in the Philippines;
• Email address and mobile phone number;
• Username and encrypted account password.

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents (e.g., UMID, PhilSys National ID, passport, driver's license);
• Proof of address documents (e.g., utility bills, bank statements issued within the last three months);
• Proof of payment method ownership where required for withdrawal processing.

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts and timestamps;
• Payment method details (e.g., GCash account reference, Maya wallet reference, BPI or BDO account details — nurstsr does not store full bank account numbers);
• Transaction history and account balance records.

3.4 Gaming & Behavioural Data

• Games played, bet amounts, wagering history, and session durations;
• Bonus activations, wagering requirement progress, and promotional interactions;
• Responsible gaming tool preferences and self-exclusion records.

3.5 Technical & Device Data

• IP address, device type, operating system, and browser type;
• Geolocation data (country/region level) derived from your IP address;
• Session cookies, login timestamps, and platform navigation data.

3.6 Communications Data

• Content of emails, live chat messages, and support tickets submitted to nurstsr;
• Records of marketing communications sent to you and your response to them;
• Survey responses and feedback submitted voluntarily.

nurstsr uses the personal data it collects solely for legitimate, defined purposes. The primary purposes for which your data is used are described in the table below:

nurstsr will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your express consent or establishing a new lawful basis for the additional processing.

Under the Philippine Data Privacy Act of 2012 (R.A. 10173) and applicable PAGCOR regulations, nurstsr relies on the following legal bases for processing your personal data:

• Contract Performance: Processing that is necessary to enter into or perform the player account agreement — including registration, identity verification, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, anti-money laundering obligations, tax reporting requirements, and age verification mandates.
• Legitimate Interest: Processing that serves nurstsr's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and product improvement — provided these interests do not override your fundamental rights and freedoms.
• Consent: Processing for purposes that require your freely given, specific, and informed agreement — primarily direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

nurstsr does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

6.1 Payment Service Providers. To process deposits and withdrawals in Philippine Peso (₱), nurstsr shares relevant financial and identity data with licensed Philippine payment providers including GCash, Maya, BPI, BDO, UnionBank, Metrobank, and other supported channels. These providers are contractually required to protect your data and may only use it for the purpose of processing your transaction.

6.2 Identity Verification Providers. nurstsr may use accredited third-party KYC and identity verification services to validate government-issued Philippine IDs and confirm player eligibility. These providers operate under strict data processing agreements and are not permitted to retain your data beyond the purpose of verification.

6.3 Regulatory Authorities. nurstsr is required by PAGCOR licensing conditions and Philippine law to provide player records, transaction histories, and other relevant data to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities upon lawful request. nurstsr will not provide advance notice of such disclosures where prohibited by law.

6.4 Legal Proceedings. nurstsr may disclose your personal data where required by a court order, legal process, or law enforcement authority operating under Philippine jurisdiction. nurstsr will take reasonable steps to notify affected players of such disclosures where legally permissible.

6.5 Service Providers & Technology Partners. nurstsr works with trusted third-party technology providers — including cloud hosting services, analytics platforms, customer support software providers, and cybersecurity firms — who process data on nurstsr's behalf under binding data processing agreements that prohibit independent use of your data.

nurstsr uses cookies and similar tracking technologies on nurstsr.net to ensure the platform functions correctly, to remember your preferences, to analyse how players use the site, and — with your consent — to deliver relevant promotional content.

The types of cookies used by nurstsr include:

• Strictly Necessary Cookies: Essential for the basic operation of nurstsr.net, including maintaining your login session, remembering your language preference, and enabling secure transactions. These cannot be disabled without affecting core site functionality.
• Functional Cookies: Allow nurstsr to remember choices you make — such as your preferred game category or responsible gaming settings — to personalise your experience. These are enabled by default but can be adjusted.
• Analytics Cookies: Used to understand how players navigate nurstsr.net — which pages are visited most, where players encounter issues, and how long sessions last. This data is aggregated and anonymised. nurstsr uses this to improve the platform for Filipino players.
• Marketing Cookies: Placed with your consent to deliver relevant bonus offers and promotions. You may opt out of marketing cookies at any time through your account settings or browser controls.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use nurstsr's Services. nurstsr does not use cookies to track your activity on third-party websites outside of nurstsr.net.

nurstsr retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and PAGCOR regulatory obligations. The general retention periods applied by nurstsr are as follows:

• Active Account Data: Retained for the duration of your account relationship with nurstsr plus a minimum of five (5) years following account closure, as required by PAGCOR and AMLC record-keeping rules.
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in accordance with Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as mandated by PAGCOR licensing conditions and the AMLC.
• Marketing Communications: Consent records and communication logs retained until consent is withdrawn plus one (1) year thereafter for compliance documentation purposes.
• Support & Communications Records: Customer support interactions retained for three (3) years from the date of the most recent interaction.
• Technical & Log Data: Server logs and IP access records retained for up to twelve (12) months for security and fraud detection purposes.

When data is no longer required, nurstsr securely deletes or anonymises it in accordance with established data disposal procedures.

Under the Philippine Data Privacy Act of 2012 (R.A. 10173) and applicable regulations, nurstsr players hold the following rights with respect to their personal data:

• Right to Access: You may request a copy of the personal data nurstsr holds about you, along with information about how it is being used.
• Right to Correction: You may request that nurstsr correct any inaccurate or incomplete personal data held in your account. Basic profile information can be updated directly within your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for its original purpose, where you withdraw consent, or where processing was unlawful. This right is subject to nurstsr's legal retention obligations under PAGCOR and AMLC regulations.
• Right to Object: You may object to nurstsr processing your data on the basis of legitimate interest, including profiling for marketing purposes. Objections to direct marketing will be honoured without question.
• Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to nurstsr, where processing is based on consent or contract performance.
• Right to Withdraw Consent: Where nurstsr processes your data based on your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact nurstsr at [email protected]. nurstsr will respond to all rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with notice provided to you within the initial thirty-day period.

Identity verification may be required before nurstsr can action a data rights request, to ensure that personal data is not disclosed to or actioned upon at the request of an unauthorised third party.

nurstsr Casino is strictly an adult gaming platform. In line with PAGCOR regulations applicable to online gaming in the Philippines, nurstsr requires all players to be a minimum of 21 years of age. nurstsr does not knowingly collect, use, or store personal data from any individual under the age of 21.

During registration, all players are required to declare their date of birth and consent to age verification. nurstsr employs KYC processes to verify age prior to processing withdrawals and may request age verification at any point during the account relationship.

If nurstsr becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, any funds held in the account dealt with in accordance with our Terms & Conditions and applicable law, and the personal data securely deleted. If you believe that a minor has created a nurstsr account, please contact us immediately at [email protected].

nurstsr employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and nurstsr.net is encrypted using current-generation TLS protocols;
• Access Controls: Personal data is accessible only to nurstsr personnel and authorised service providers who require it for legitimate operational purposes, subject to role-based access controls and authentication requirements;
• Password Security: Account passwords are stored using industry-standard one-way hashing algorithms. nurstsr staff cannot view your plain-text password;
• Regular Security Assessments: nurstsr conducts periodic security reviews and vulnerability assessments of its systems to identify and address potential risks;
• Incident Response: nurstsr maintains a data breach response protocol. In the event of a data breach that poses a risk to your rights, nurstsr will notify affected players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law.

While nurstsr takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your nurstsr account password and for notifying nurstsr immediately if you suspect unauthorised account access.

nurstsr.net may contain links to third-party websites or services — for example, links to PAGCOR's official regulatory information or responsible gaming support organisations. This Privacy Policy applies solely to nurstsr's own data processing activities and does not extend to any third-party website you may visit by following a link from nurstsr.net.

nurstsr is not responsible for the privacy practices, data handling, or content of any third-party website. We encourage you to review the privacy policy of any third-party site before providing personal data to it. The inclusion of a link on nurstsr.net does not constitute nurstsr's endorsement of the linked site or its data practices.

nurstsr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The effective date displayed at the top of this page indicates when the most recent version came into effect.

Where changes to this Policy are material — for example, where we introduce a new purpose for processing your data or change how we share data with third parties — nurstsr will provide advance notice to players by email or through a prominent notice on nurstsr.net prior to the changes taking effect.

Your continued use of the nurstsr platform after any amendments to this Privacy Policy have taken effect constitutes your acknowledgement of the updated Policy. If you do not agree to the amended Policy, you should stop using the nurstsr platform and request account closure.

If you have any questions, concerns, or complaints regarding this Privacy Policy or nurstsr's data handling practices, or if you wish to exercise any of your data rights, please contact the nurstsr Data Protection team:

Email: [email protected]

Please include your registered account email address and a clear description of your request or concern so that we can assist you efficiently. nurstsr will acknowledge all privacy-related enquiries within 48 hours and aim to resolve them within the statutory timeframes required by the Philippine Data Privacy Act of 2012.

If you are not satisfied with nurstsr's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority for data protection matters in the Philippines.